At Digielite, we sell digital products, which are non-tangible and instantly accessible.
1. Refund Eligibility
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Refunds are generally not available once a digital product has been purchased and delivered.
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Refunds may be considered only in case of technical issues preventing access to the product, and proof of purchase is required.
2. How to Request a Refund
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Contact us at digielite9@gmail.com with your order details and the issue.
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Our team will review your request and respond within 3-5 business days.
3. Limitations
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Refunds will not be provided for user error, change of mind, or inability to use the product due to software or hardware limitations on your side.
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We reserve the right to reject any refund requests if found invalid.
4. Support
We provide support to help you access and use your purchased digital products. Please contact us at digielite9@gmail.com for assistance.
